South Of Pasadena

IDEO brought me on as a freelance designer to join the core team to help conduct research, perform interviews, strategize, and prototype to design a customer focused self-service and full-service banking experience.

Designed at IDEO / 2015

Photo courtesy of IDEO

Time-lapse photos building prototype for user experience research.

Pilot location for full-service branch.

Pilot location for full-service branch.

Pilot location for self-service branch.